Massachusetts Unemployment Agency Moves to Fix Claim Delays
An audit revealed months‑long delays in Massachusetts unemployment claim processing, leading the state agency to announce a series of improvements aimed at reducing backlogs and wait times.
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3 storiesnewest firstlatest September 22, 2026
Audit Finds MA Unemployment Agency Mishandled Call Center, Violated Records Law
A state audit found that the Massachusetts Department of Unemployment Assistance mishandled its call center oversight, failed to properly address claimant complaints, and violated state records‑retention laws.
Canada's Unemployment Rate Drops as Quebec's Slightly Rises
Statistics Canada reported that 75,000 new jobs lowered the national unemployment rate, while Quebec’s unemployment rate rose slightly, reflecting regional differences in the latest labour market data.
